Reference

Privacy Policy For Indonesia Accounts

We set out exactly what we collect when you open an account, use DANA, OVO, GoPay, or QRIS, and move between slots, live tables, or Aviator on mobile…

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Policy Scope And Local Law

solanda4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the account details, device data, and transaction metadata we handle when you use solanda4d from Indonesia. We use it to verify deposits through DANA, OVO, GoPay, and QRIS, to prevent duplicate sign-ins, and to keep the records needed for payment reconciliation and dispute

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checks. We only keep or share data for reasons tied to service delivery, legal duties, security, or a request you make from your account. When local law changes or a request comes from outside permitted regions, access and any action on the record depend on local
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law and are available only where local law permits. If you want a correction, you send it through the contact paths below, and we check it against your registered phone number and the last successful payment trace.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where To Reach Our Team

If you need a privacy check, we ask for your registered phone number, the email on file, and the last payment rail used so we can find the right record fast. Our chat team works daily from 09:00 to 23:00 WIB, and you can also use email or WhatsApp for correction requests, access questions, or a request to remove data where local law permits. We reply in English for Indonesian account holders.

Team online

Live Chat

Use live chat when you want a quick check on collected data, cookie settings, or a correction request. We confirm your registered phone number first, then point you to the exact record we can amend.

Email

Send email if you need a written trace for access, correction, or deletion requests. Include your account name, the last login device, and the payment rail you used so we can match the file.

WhatsApp works well when you are away from desktop and want to confirm what we store on a phone, whether on Android Chrome or iPhone Safari, before you submit a change request.

DATA HANDLING

How We Handle Your Data

We keep this policy tight around the data we actually need: account profile, login logs, cookie markers, and transaction traces tied to DANA, OVO, GoPay, or QRIS.

Data Minimisation

We collect only the details needed to open, verify, and service your account: name, contact number, login history, and payment traces. That lets us match a request without asking for extra data you do not need to share.

Cookies

Cookies help keep your session signed in, remember language choice, and note whether you return from Android Chrome or iPhone Safari. If you clear them, you may need to sign in again and recheck your settings.

Device Checks

When you switch devices or access from a new browser, we may ask for a one-time code sent to your registered contact. That reduces unauthorised access and keeps your privacy request tied to the right account.

Retention

We keep records only as long as needed for account service, payment checks, dispute handling, or legal duties. After that, the data is archived or removed under our internal schedule, not left online without purpose.

Access And Changes

To ask for a copy or correction, contact support with your registered phone number, email, and the last payment rail used. We verify the file first, then update only the fields you asked about.

Local Law

If a request touches access, deletion, or sharing outside Indonesia, we handle it only where local law permits. We will tell you when a request cannot be completed and explain the reason in plain language.

Privacy Questions We Hear First

These questions cover the parts you usually need first: what we store, how cookies behave on phone or desktop, how to ask for a correction, and who can see your data. We answer through the same channels used for account support, and we confirm requests against your registered contact details before we change anything. That keeps the process clear when you are using DANA, OVO, GoPay, or QRIS.

We collect the account name you enter, your registered phone number, login timestamps, and payment traces from DANA, OVO, GoPay, or QRIS. If you use slots, live tables, or Aviator, session records help us keep the file accurate.

Yes. We keep only the transaction reference and the rail used so we can match deposits or withdrawals. We do not ask you to send extra screenshots unless a check is needed for your request.

Cookies keep your session signed in, remember language choice, and help us notice whether you return on Android Chrome or iPhone Safari. If you clear them, you may need to sign in again and repeat some checks.

Yes, you can ask for a correction any time, and you can ask for deletion where local law permits. We will confirm the file against your registered contact details before we change or remove anything.

We keep records only as long as needed for account service, payment checks, dispute handling, and legal duties. After that period, they are archived or removed under our retention schedule, not kept without reason.

You can contact us through live chat, email, or WhatsApp. Use the channel that is easiest for you, then include your registered phone number and the last payment rail so we can find the right file.

It applies only where local law permits access. If your location is outside that scope, we will not process the request and will explain what part of the policy is limited by law.

Privacy Policy For Indonesia Accounts

Where To Reach Our Team

Live Chat

Email

WhatsApp

How We Handle Your Data

Data Minimisation

Cookies

Device Checks

Retention

Access And Changes

Local Law

Privacy Questions We Hear First

01 What do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay, or QRIS details?

03 Why do you use cookies on my phone or desktop?

04 Can I ask for a correction or deletion?

05 How long do you keep my records?

06 Who can I contact about privacy?

07 Does this policy apply if local law does not permit access?

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